1. Are these gemstones real?
✨ Absolutely! Every stone is 100% natural and sourced from best mineral markets for authenticity.


2. What benefits can I expect?
💎 From positivity to protection, each gemstone offers unique energies to enhance your life!


3. How do I choose the right bracelet?
🌟 Pick based on your style, zodiac, or personal goals—every piece has its story!


4. Can I customize the size?
📏 Yes! Perfect fit, just for you—let us know your size in order instructions in cart.


5. How do I care for my bracelet?
🧼 Wipe with a soft cloth, avoid chemicals, and store safely in the pouch provided.


6. What’s the return policy?
🔄 Hassle-free returns/exchanges within 7 days if there’s any issue with your bracelet. Refer to our Return policy here..


7. What payments do you accept?
💳 UPI, cards, net banking, and wallets—we’ve got you covered!


8. Why choose Unfurlcharms?
🏆 OIGS-certified stones, premium quality, and timeless designs crafted with care.


9. How soon will I get my order?
🚚 Fast dispatch in 1-2 days; delivery within 2-4 days in India!

• Remove during intense activities or water exposure.
• Wipe with a soft, dry cloth to keep it shiny.
• Store in a pouch to avoid scratches.
• Cleanse gemstones with moonlight or saltwater, then dry.

Refer to this Article for more information.

• Standard (2–6 days): Free
• Express (1–3 days): ₹50 (Free for prepaid orders ₹999+)
• Warehouse Pickup (24 hrs): Free
• Processing Time: Ships within 1 day (excludes Sundays/holidays).
• Delivery: Across India, with express options and gift-wrap available.

Payment Options:

• Online via UPI, wallets, cards, or net banking.
• COD: ₹50 extra. Cash on Delivery is not available on orders above Rs.3000, so kindly please choose a more secure payment method by placing prepaid order.

• Exchanges: Size swaps within 7 days; ₹99 reverse pickup fee; one-time exchange per order.
• Returns: Refunds (₹100 fee) for unused items in original condition within 7 days. Non-returnable: personalized jewelry.
• Defective/Wrong Items: Report within 7 days with an unboxing video for replacement/store credit.
• Cancellations: Prepaid orders cannot be canceled after dispatch. Before dispatch, ₹100 fee applies.

Reach out to us via our chatbot.